At Techual, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your information when you visit our website or use our pickup scheduling tools and services.
By using Techual (https://techual.xyz), you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Email address
- Phone number
- Company name (if applicable)
- Pickup addresses and preferences
b) Technical Information
- IP address
- Browser type and version
- Device information
- Access times and referring URLs
c) Usage Data
- Pages visited
- Features used
- Actions taken within the platform
2. How We Use Your Information
We use your information to:
- Provide and operate the Techual platform
- Process and manage pickup requests
- Send confirmations, alerts, and notifications
- Improve our services and user experience
- Communicate updates, news, and promotions (with your consent)
- Ensure the security and functionality of our platform
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Save user preferences
- Understand user behavior
- Improve website performance
You can disable cookies through your browser settings, but this may affect your user experience.
4. Sharing Your Information
We do not sell your personal data. We may share data with:
- Service providers who help us deliver our services (e.g., email providers, analytics platforms)
- Law enforcement or government agencies when required by law
- Third-party tools you integrate with Techual (with your permission)
5. Data Security
We implement industry-standard security measures to protect your personal data, including:
- Encryption (SSL/TLS)
- Secure servers and firewalls
- Access control and authentication
However, no internet transmission is 100% secure. Use our services at your discretion.
6. Your Rights
You may request to:
- Access the personal data we have on you
- Correct or update your information
- Delete your data (subject to legal and operational requirements)
- Opt-out of non-essential communications
To make a request, email us at privacy@techual.xyz.
7. Data Retention
We retain your data only as long as necessary to fulfill the purposes described above or as required by law.
8. Children’s Privacy
Techual is not intended for children under 13. We do not knowingly collect data from minors. If we discover that we have, we will delete it immediately.
9. Changes to This Policy
We may update this Privacy Policy periodically. When we do, we’ll update the “Effective Date” at the top. Continued use of Techual after changes means you accept the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
📧 privacy@techual.xyz